Repair service
Does your Qlokkie have a defect that isn't covered by the warranty? Our repair service ensures a quick replacement or repair, so your watch is working properly again.
If your Qlokkie is defective and not covered by the warranty, you can use our repair service.
How does it work?
1. You purchase the repair service. We charge a fee of €39.95 per watch for exchanging your old watch for another. After purchase, you will receive instructions by email.
2. Send the watch (without SIM card) to Placotiweg 2F, 4131NL in Vianen. Don't forget to include the return form . Please include the order number of your purchase, the repair service number, and the reason you want the product(s) repaired. Keep the shipping receipt until the return has been processed.
3. We will send you the repaired/other watch within 5 working days of receipt, provided it is in stock.
Important:
Remove the SIM card from the watch and return it without any accessories.